399tk Terms and Conditions

These Terms & Conditions apply between the operator of the 399tk platform (https://399tk.app) and all registered and unregistered users of the platform. By browsing the website, creating an account, or playing any game, you agree to be bound by these terms.

399tk is an online gaming platform operating under an international gaming license. Our goal is to provide users in Bangladesh with a safe, fair, and enjoyable gaming experience. Any changes to these terms will be published on the platform and will take effect immediately upon publication.

• These Terms & Conditions are available in both Bengali and English. In the event of any conflict, the Bengali version shall prevail.
• 399tk reserves the right to modify these Terms & Conditions at any time without prior notice.
• If any provision of these terms is found to be invalid, the remaining terms shall continue in full effect.
• Using this platform requires a stable internet connection and an up-to-date browser or app.

To register an account on 399tk, you must provide accurate and complete information. Accounts created with false information may be suspended at any time, and any balance in such accounts may be forfeited.

Each person is permitted to hold only one account. Multiple accounts created using the same device, IP address, or payment method will be automatically detected by the system, and all associated accounts will be blocked.

• Account registration requires your real name, a valid mobile number, and an active email address.
• Passwords must be at least 8 characters long — including uppercase letters, numbers, and special characters is strongly recommended.
• Never share your account login credentials with anyone.
• Transferring or selling your account is strictly prohibited.
• If you need to update your information, please contact our support team.

Deposits on 399tk can be made via bKash, Nagad, Rocket, and other approved payment methods. Funds are generally credited instantly. If there is any delay, please contact our support team.

The minimum deposit amount is displayed on the platform and may change from time to time. 399tk only accepts deposits from payment accounts registered in the user's own name — third-party payments are strictly prohibited.

• Depositing through a third party is strictly prohibited.
• Suspicious deposits may be temporarily held for verification.
• There are no additional fees for deposits, though your payment provider may apply their own charges.
• If a deposit fails, please check your payment app or bank statement to verify the transaction.
• Any deposit issues are resolved within a maximum of 24 hours.

To withdraw from 399tk, you must first complete KYC verification. Once your account is verified, withdrawals are typically processed within 3 to 30 minutes. During periods of high traffic, there may be some delay.

Withdrawals can only be made to the same payment method used for the deposit. This is a mandatory policy to prevent money laundering.

• The minimum withdrawal amount is set by the platform.
• Wagering requirements must be met before bonus winnings can be withdrawn.
• Multiple pending withdrawals may exist simultaneously, but limits apply.
• There is a limited window to cancel a pending withdrawal request.
• Unusual withdrawal patterns may trigger an account review for verification purposes.

399tk offers a range of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms, and any winnings from a bonus cannot be withdrawn until those terms are met.

The wagering requirement is the bonus amount multiplied by a specified factor. For example, a bonus of BDT 500 with a 20x wagering requirement means you must place a total of BDT 10,000 in bets before you can withdraw.

• Accepting a bonus is optional — you always have the choice to decline.
• Attempting to claim the same bonus more than once will result in your account being blocked.
• Bonus balance cannot be withdrawn directly.
• Bonus usage may be restricted on certain games.
• Bonuses expire automatically once their validity period ends.
• 399tk reserves the right to modify or cancel any promotion at any time.

All games on 399tk use a certified Random Number Generator (RNG) audited by independent third parties. This ensures that every game outcome is entirely random and cannot be predetermined or manipulated.

If a technical issue or disconnection occurs during a game, the system automatically saves your game state. Once you reconnect, you can resume from where you left off.

• The use of bots, scripts, or any automated software is strictly prohibited.
• Intentionally exploiting game vulnerabilities or bugs will result in account closure.
• Disrespectful behaviour toward other players or dealers in live games is strictly prohibited.
• If you dispute a game result, please contact support.
• Bets lost due to network issues are not eligible for compensation.

To comply with international Anti-Money Laundering (AML) regulations, 399tk verifies the identity of all users. This process is known as KYC (Know Your Customer) and may be required at registration or prior to withdrawal.

KYC generally requires a scanned copy of your National ID (NID), passport, or driving license, along with a recent selfie. All submitted documents are stored securely in accordance with applicable laws.

• KYC verification is typically completed within 24 to 48 hours.
• Submitting incomplete or false documents will result in account suspension.
• Your personal data will never be sold to third parties.
• Additional documents may be requested for security purposes.
• SSL encryption is used to protect your data.

399tk believes gaming is entertainment, not a source of income. We want every member to play safely and enjoyably, which is why our platform includes a full suite of responsible gaming tools.

• Daily Deposit Limit: Set your own daily deposit limit.
• Loss Limit: Your session will automatically end once you reach a set loss amount.
• Session Time Limit: You will receive a reminder after a set period of time.
• Self-Exclusion: You can deactivate your account temporarily or permanently.
• Reality Check: You will receive regular reminders about how long you have been playing.

If you feel that gaming is getting out of control, contact our support team today. We are always here to help. For more information, please visit our Responsible Gaming Page View.

399tk may suspend or permanently close any account at any time for the following reasons:

• Violating any provision of these Terms & Conditions.
• Using a false or fake identity.
• Creating or operating multiple accounts.
• Abusing the bonus system.
• Hacking, cracking, or attempting unauthorized access.
• Money laundering or suspicious financial activity.

Whether your balance is returned upon account closure depends on the nature of the violation. If you wish to close your account for legitimate reasons, please contact our support team — you will be given the opportunity to withdraw any remaining balance.

399tk reserves the right to update, amend, or cancel these Terms & Conditions at any time. The first time you log in after a change, you will be prompted to review the updated terms. Continued use of the platform constitutes acceptance of the revised terms.

If you have any questions or concerns regarding these terms, please contact our support team. We typically respond within 24 hours.

• The latest version of the terms and conditions is always available on this page.
• Previous versions may be available upon request from the archive.
• Advance notice of major changes may be sent via email or SMS.
• In the event of any conflict in the terms, the Bengali version shall be considered final.